Countdown Orders

Due to unforeseen circumstances out of our control, for example product availability and price variation due to regional specials, we cannot guarantee that you will receive every product on the shopping list.

In the event that you receive substituted products or products that are priced less than we have charged due to regional price fluctuations we will not issue a refund.

In the event that your store cannot supply a product that is on the shopping list we will refund the full amount that we had originally quoted for the product so that you can source this elsewhere.

Please allow 12 working days for this refund to be processed.

We will notify you of this so that you have time to obtain the required product.